Yasar Levent

Kocaga

Associate Professor of Operations Management

Email:

kocaga@yu.edu

Office Phone:

212-960-0843 x0843

Office Address:

Wilf campus - Belfer Hall
Room#424

Office Address (secondary):

Beren campus - 215 Lexington Ave
Room#413/A

Education:

PhD, University of Southern California, 2010

MS, Bilkent University, 2004

BS, Bilkent University, 2002

Levent Kocaga CV April 2024.pdf

Biography:

Prior to joining the Syms School of Business at Yeshiva University, Dr. Yasar Levent Kocaga received his PhD at the Marshall School of Business at the University of Southern California. He also holds BS and MS degrees in industrial engineering from Bilkent University in Turkey.

Teaching and Research Interests:

Dr. Yasar Levent Kocaga research focuses on stochastic modeling and optimization of manufacturing and service systems with applications in pricing and revenue management, inventory and supply chain management, service operations management, and the operations-marketing interface.

Publications:

Journal Publications (Accepted or Appeared)

Kocaga, Y. L. 2024. Universal Optimal Staffing for Service Systems with Unknown Arrival Rates. Operations Research Letters 52 107061.
Kocaga, Y. L. 2017. An Approximating Diffusion Control Problem for Dynamic Admission and Service Rate Control in a G/M/N+G Queue. Operations Research Letters 45 (6) 538-542.
Kocaga, Y. L., M. Armony and A. R. Ward. 2015. Staffing Call Centers with Uncertain Arrival Rates and Co-sourcing. Production and Operations Management 24 (7) 1101-1117.
Giloni, A., Y. L. Kocaga and P. Troy. 2013. State Dependent Pricing Policies: Differentiating Customers Through Valuations and Waiting Costs . Journal of Revenue and Pricing Management 12 139--161.
Kocaga, Y. L. and A. R. Ward. 2010. Admission Control for a Multiserver Queue with Abandonment. Queueing Systems 65 (3) 275--323.
Kocaga, Y. L. and A. Sen. 2007. Spare Parts Inventory Management with Demand Lead Times and Rationing. IIE Transactions 39 (9) 879--898.
(Also featured in Industrial Engineer, September 2007)

Working Papers

Kocaga, Y. L. Universally Optimal Staffing of Erlang-A Queues facing Uncertain Arrival Rates: The Case of Constraint Optimization. In preparation for submission.
Kocaga, Y. L. Optimal Design and Re-Design of Large Scale Service Systems: Pricing and Capacity Optimization with Price and Congestion Sensitive Customers. In preparation for submission.
Kocaga, Y. L. and Y. - M. Lee. Optimal Stock Allocation for Production-Inventory Systems with Multiple Impatient Customer Classes. In progress.
Cakici, O and Y. L. Kocaga. Aligning Incentives for Emergence Department vs Urgent Care Choice When Patients are Strategic. In progress.