YSN is a tool to help you communicate a student’s progress in the classroom with the student and academic advisor for early intervention and provide them with positive feedback to support the student’s success at YU. Students are able to raise a hand within the portal to connect with faculty outside of the classroom.
It is easy to get started using YSN. This Getting Started Guide can help you create your profile, set office hours for scheduling, and customize your notification settings. These quick and easy steps give you a presence on the platform for the students to connect with you early in their academic career.
Alerts are used to communicate both challenges and strengths regarding a student’s success in your class for the semester. The earlier these alerts are communicated, the better we can best support the student to being successful.
Flags are designed for instructors to alert advisors, support staff, and students that there is an issue in the classroom from attendance, to assignments, to grades. Students will receive an email alerting them that a flag has been raised regarding your course. Please note – any comments you include will be seen by the student and support staff.
Referrals are designed to refer a student to another department or staff person to connect them for extra assistance.
Kudos are designed for instructors to alert advisors, support staff, and students that the student has done something good in your course from attendance to a special project. Students will receive an email alerting them that a kudos has been given to them. Please note – any comments you include will be seen by the student and support staff.
Once an advisor or member of the support staff has resolved the issue, they can close the flag. You will receive an email with notes about the closure to close the loop on the student concern. For more information on raising and managing Alerts, you can see this helpful guide.
A student can Raise a Hand to ask you a question related to the course. You will receive an email that the student has a question, and you can reach out directly to the student to help with their need or concern. See the tutorial below to learn more about how you can resolve this flag in the portal once you have reached out to the student.