Current Status:
* To report a system outage or performance issue, please contact the Help Desk at (212) 960-5294, or e-mail HelpDesk@YU.Edu
Scheduled Maintenance:
* None
Issue Archive:
8/20/08
(Completed)
The network at 245 Lexington Ave. will be out of service Wednesday evening, August 20, from 6:30PM until approximately 9:30PM to permit equipment maintenance procedures to be performed at that location. The effect of this outage will be limited to the 245 building. It will not affect other parts of the university network.
There will be another network outage on the Wilf campus Thursday night, August 21, from 9:30PM until approximately 2:00AM Friday morning. This outage will affect many areas of the university because all servers at Wilf will be unreachable.
We know that any network outage is inconvenient. We plan procedures carefully to minimize the number and duration of outages but some maintenance and upgrade work is unavoidable. Performing these maintenance procedures now will avoid multiple disruptions later in the semester when a larger number of people would be affected. Your patience and cooperation is appreciated.
8/12/2008
(Completed)
Wednesday, August 13th, maintenance work will be performed on the AECOM web server. This work will be extensive and the AECOM website will be unavailable from 5:30 pm - 11:30 pm.
Note: This will not affect email service
8/11/2008
(Scheduled)
A hardware upgrade is scheduled for the Beren Campus, 245 Lexington Avenue Building, on Wednesday, August 20th, from 6:30 pm - 11:30 pm. There will be no netwrok connectivity during this upgrade.
8/8/2008
(Completed 8/12/08)
A hardware upgrade is scheduled for the Beren Campus, 215 Lexington Avenue Building, on Tuesday, August 12th, from 6:00 pm - 9:00 pm. There will be no netwrok connectivity during this upgrade.
8/5/2008
(Rescheduled to 8/13/08)
The Albert Einstein Web Server is scheduled to be physically moved on Thursday, August 7th at 6:00 pm.
7/24/2008
(Resolved 7/24/08)
Network maintenance work will be performed starting at 9:30pm and continuing approximately 4 hours. During the maintenance period the Departmental File Server, the Banner student information system, and several other administrative servers will not be available. Additionally, many administrative areas of the network on the Wilf campus will have no connectivity at all.
This maintenance is required to shift these administrative servers to new network facilities that will provide better reliability and performance.
7/22/2008
(Resolved 7/21/2008)
As of July 21, 2008, the University's normal connection to the Internet is out of service. We are currently using a backup connection that is working, but has substantially less bandwidth.
Please refrain from non-essential use of the Internet until full service has been restored.
Upon completion of the necessary repairs, an e-mail notification will be sent to all users.
7/11/2008
(Resolved 7/11/2008)
There was a network outage at Cardozo from Thursday 7/10/2008 at 1:00pm until Friday 7/11/2008 at 3:30pm. The Verizon switch went down, and the problem has since been resolved.
06/23/2008
(Resolved 06/23/2008)
Intermittent network connectivity issues at the Albert Einstein College of Medicine.
06/18/2008
(Completed 06/18 and 06/19/2008)
Routine maintenance/upgrade has been completed that affected the following areas:
1935 Eastchester Housing - Wednesday, June 18th, 11am - 2pm
1925 Eastchester Housing - Thursday, June 19th, 11am - 2pm
06/18/2008
(Completed 06/19/2008)
A scheduled upgrade was completed for one of the AECOM core switches on Thursday, 6/19.
06/11/2008:
(Completed 06/11/2008)
As the Cardozo Network upgrade continues, Cardozo users may experience a momentary (30 second) interruption in Internet access.
Should Cardozo users experience an interruption in Internet access longer than 60 seconds, please contact the Help desk at helpdesk@yu.edu or 212-960-5294.
We apologize for any inconvenience that this necessary maintenance may cause.
04/29/2008:
(Completed 04/29/2008)
The connection to the public Internet serving the Manhattan campuses of the university will be upgraded Tuesday evening, April 29, at or about 10:00 pm. The purpose of the upgrade is to improve Internet access speed. A momentary slow down or interruption of Internet access may occur on all campuses around 10:00 pm but a long outage is not expected.
We realize that any Internet interruption is undesirable and have planned Tuesday evening’s procedure carefully to minimize the disruption.
04/15/2008:
(Rescheduled and Completed 04/16/2008)
April 16th from approximately 10PM until 1AM Thursday, users may experience slow response accessing the Internet due to increased congestion as traffic is rerouted while an upgrade is performed. Short periods of a complete Internet outage are a possibility. Intra- and inter-campus communications will not be affected.
Efforts will be made to keep disruptions to a minimum, and your cooperation during this service upgrade is appreciated.
04/09/2008:
(Completed, 04/09/2008)
As a part of an effort to upgrade the capacity of the University’s connections to the Internet, this Wednesday, April 9th from approximately 10PM until 1AM Thursday, users may experience increased congestion and a degradation of service to and from the Internet as traffic is rerouted while an upgrade is performed. Short periods of a complete Internet outage are a possibility. Intra- and inter-campus communications will not be affected.
Efforts will be made to keep any required disruptions to a minimum, and your cooperation during this service upgrade is appreciated.
3/27/2008:
(Completed 3/27/2008)
The Yeshiva University web site will be unavailable starting at 5:30 p.m. on Thursday, March 27th, because of essential maintenance and upgrades. This scheduled downtime is anticipated to last 2 hours. If you are visiting yu.edu during this time, you will be redirected to a temporary web page.
Note: some applications that are linked to the web site, like the University’s course management package ANGEL, will still be available but to access them, you will need to type in the location in the location box at the top of your browser. For example, the location of YU ANGEL is https://yu.elearning.yu.edu; Cardozo’s ANGEL location is https://cardozo.elearning.yu.edu. For easier use, we recommend that prior to Thursday afternoon you “bookmark” this and other such server-based applications accessible on the Web. If you have any questions about creating such bookmarks, please contact the Help Desk at helpdesk@yu.edu or 212-960-5294.
Also, YUMS email delivery and receipt will continue during the 2-hour Web downtime (and can be accessed if you use Outlook or another package). The Einstein web site will be unaffected as well.
3/19/2008:
(Completed 3/19/2008)
Blackberry Server
We are planning to install routine, but critical Microsoft Security Updates at 6PM.
We expect this service to be brief and expect to have the system fully online again at approximately 8:00PM.
3/17/2008:
(Resolved 3/17/2008)
The YUMS e-mail server has been restored.
E-mail that was backlogged has been delivered.
3/17/2008:
(Reported 3/14/2008, Resolved 3/17/2008)
The YUMS e-mail server is currently returning a "Server Error" error message when users are trying to login in.
Please use the following link to Login to the YUMS server:
https://yums.yu.edu/src/login.php
03/03/2008
(Completed 03/11/2008)Tuesday, March 11th, a Hardware upgrade will be performed which will affect the Schottenstein Cultural Center on the Beren Campus and 116 Laurel Hill Terrace on the Wilf Campus. The maintenance will begin at 8:00pm and is expected to take 2 hours. There will be internet outage and communication between machines within the University will be affected. Email service will be affected as well.
03/03/2008
(Completed 03/05/2008)
This Wednesday evening, March 5th, Software Maintenance Work will be performed on Hardware located on the 14th floor of Belfer Hall on the Wilf Campus. The following areas will be affected, Belfer Hall floors 2,3,5,13 and 14 and Furst Hall basement and floors 1 and 4. The Maintenance will begin at 8:00pm and is expected to take 4 hours. There will be internet outage and communication between machines within the University will be affected. Email service will be affected as well.
2/29/2008:
(Resolved 2/29/2008)
Network outage at the Russo Building on the AECOM campus.
Second floor is affected.
Systems affected - Internet, Banner, and OCWeb.
2/14/2008:
(Completed 2/14/2008)
All Wilf Campus OCS printing and photocopying service will be suspended for approximately one half hour on Thursday, February 14th, starting at 9:00 am, while hardware maintenance is performed. This applies to all Academic Computing labs and to the Mendel Gottesman Library Building.
2/06/2008:
(Completed 2/06/2008)
Please be advised that the Einstein e-mail system will be out of service for maintenance this Wednesday night, February 6th, starting at 11:00 pm. The outage is anticipated to last approximately 90 minutes. All forms of e-mail access will be affected including netmail, Eudora, pine, etc.
This outage is required to continue attempts at resolving an operational problem. The outage is scheduled at a time that minimizes disruption to the majority of mail server users and your understanding is appreciated.
Incoming mail will be held on another server during this outage and delivered normally when the email system returns to service.
1/30/2008:
(Completed 1/30/2008)
This Wednesday evening, January 30th, Internet Maintenance Work will be performed on the university's connection to the Internet to prepare for a future bandwidth increase. The maintenance will start at 5:00 pm and is expected to take between one and two hours. There will *not* be a full Internet outage during this time but there may be a noticeable slowdown or a few momentary interruptions between 5 pm and 7 pm.
Communication between machines within the university will not be affected, and e-mail will not be affected.
1/29/2008:
(Completed 1/29/2008)
Please be advised that the Einstein e-mail system will be out of service for maintenance this Tuesday evening, January 29th, starting at 8:00 pm. The outage will be kept as short as possible, but could potentially last as long as five hours. All e-mail interfaces will be affected including netmail, SMTP, pop, imap, pine, and mailman.
Incoming mail will be held on another server during this outage and delivered normally when the e-mail system returns to service.
1/16/2008:
(Resolved 1/16/2008)
Network slowness at the Cardozo Campus and Beren Campuses.
Internet, Banner, and OCWeb access may be affected.
No current issues
* To report a system outage or performance issue, please contact the Help Desk at (212) 960-5294, or e-mail HelpDesk@YU.Edu