Frequently Asked Questions

For all users:

Overview
ANGEL is Yeshiva University's online course management system.

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What is ANGEL? 
ANGEL is a new Learning Management System (LMS) created by ANGEL Learning. ANGEL is an acronym which stands for " A New Global Environment for Learning".

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I can't log on to ANGEL. What should I do?
The default username for ANGEL is the prefix to your YUMS address (What displays before the @ symbol in your YUMS email account - i.e. stein1). The default password is the first letter of your last name, lowercase, plus the last four digits of your Social Security Number/Banner ID. Using that convention log on to ANGEL at https://yu.elearning.yu.edu (Yeshiva) or https://cardozo.elearning.yu.edu (Cardozo).

You can request a password reminder by visiting the ANGEL logon screen -  https://yu.elearning.yu.edu (Yeshiva) or https://cardozo.elearning.yu.edu (Cardozo) - and clicking 'Password Reset'. You will be prompted to complete a web form and your password will be reset to the default (first letter of our last name, lowercase, plus the last four digits of your social security number or banner ID if you don't have a social security number). 

If you don't know your email address, please consult our
 search directories- If you don’t find your email, please contact labhelp@yu.eduor Academic Computing. If you are a student at the Wilf campus, please call 212-960-5438. If you are a student at the Beren campus, please call 212-340-7772.

If the log on fails, you should contact the ANGEL support at angelsupport@yu.edu.

*We strongly urge you to change your password when you first login.

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Who can use ANGEL?
All undergraduates, Wurzweiler graduate students, and Cardozo law studentshave ANGEL accounts by default. All faculty may use ANGEL to use the web to enhance their courses online.

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What if I forgot my password?
You can request a password reset from the ANGEL login screen. Click on the hyperlinked words, "Pasword Reset" and enter a valid.

If the log on fails, you should contact the ANGEL support at angelsupport@yu.edu.

*We strongly urge you to change your password when you first login.

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Why is my account disabled?
Your account may be disabled because you are not currently enrolled in any courses. If you believe this is in error, please contact us.

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How do I know if my course is in ANGEL?
To see if your class is in ANGEL, use the "Course Search" tool on the ANGEL login screen.

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Can I use ANGEL if my course isn't online?
Yes. You can keep a personal web-based calendar, keep a list of bookmarks, including your web mail account, manage "To-Do" lists, and upload and store up to 10 MB of files.

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Can ANGEL be used for research teams or student groups?
Angel groups can be used for collaborative purposes that are based in research.

Yeshiva University Faculty can create these groups. If there are faculty among those that will be participating in the group, one of those persons should create the group. The Group Administration can always be delegated to others beyond the creator. Otherwise, it is suggested that you seek a sponsoring faculty that is loosely associated with your group to create the group on behalf of those that will be participating.

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How can I forward course e-mail to another account?
Forwarding mail is a global setting. All course and group mail will be forwarded from the Angel email system to the new email location. The forwarding can be to any email address, including @yu.edu.

  1. On your Angel Profile page, click "My Settings" in the "My Toolbox" part of the screen.
  2. Click "System Settings" in the "General User Settings" part of the page.
  3. Scroll to the "Mail Settings" area of the "System Settings Manager" page.
  4. Type the full email address (name@xxxx.xxx) to which your mail should be forwarded.
  5. Use the drop down menu to select the Forwarding Mode. The best choice to highlight may be "Forward my course mail and mark as read in the course." (This choice means that you will always have a copy of the email stored in your Angel account.)
  6. Click "Save."

Note: You can only read forwarded mail. To reply to course mail, you must log into your ANGEL course.

If you have questions, please contact angelsupport@yu.edu.

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How do I as a professor change the course or group tab labels? 
Enter your course and click on the Tools tab. Click on Environment Variables link. Click the New Entry button and the Environment Variable Editor window will appear.

Type TABS in the Variable Name box. In the Variable Value box, type a comma separated list specifying the new value for each tab. For example, to change the name of the Lessons tab to Content, you would type:

Syllabus=Syllabus,
Calendar=Calendar,
Content=Content,
People=Class,
In Touch=In Touch,
Tools=Tools

Note that if you do NOT include a tab in this list, it will not be displayed. Each entry must begin with one of the following variable names:

Syllabus
Calendar
Content
People
In Touch
Tools

Click Save to save you changes.

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How can I as a professor make course tabs appear or disappear? 
Within a course, choose the Tools Tab. Under Course Settings, choose Tab Settings. Under the Viewable By column, choose the preferred setting (Disabled to delete). Click Save.

HINT: Don't try to disable all tabs.

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How do I as a professor show/not show the Welcome page?
In your course, choose the Tools tab. Under Course Settings, choose Tab Settings. Check or uncheck the "Show Welcome Page" tab as desired. Click Save.

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How do I as a professor manage a class with multiple sections? 
There are two suggested ways to do this.
1)Leave them alone and manage the sections independently.
2)Use the "Merge Course Manager" tool to merge different sections into one course. Please read the
Merge Course Manager documentationon this process before you proceed.

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Why would I as a professor use the Merge Course Manager Tool? 
1) To combine the class roster and centralize management of the multiple sections.
2) To share content of a course with multiple sections but have the ability to manage each section independently.

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What are the timeout values in Angel? 
Angel connections timeout after 90 minutes of inactivity at which point you will be asked to log back into ANGEL.

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How do I as a professor edit the welcome page?
Enter the course for which you want to post an announcement. Choose the In Touch tab. Under News and Events, select Announcements. Click on Add/Edit Announcements in the Course Announcements header tray (bar).

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Why must I use YUMS with ANGEL?
YUMS accounts are mandatory for use with ANGEL for two primary reasons:
1) Keep communication between ANGEL support and other parties secure and private.
2) All ANGEL communications, including course enrollment announcements and general announcements are sent to YUMS accounts.

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I made a change in ANGEL but it didn't save. (How do I clear my browser's cache or temporary Internet files?)
To delete Temporary Internet Files in Internet Explorer, go to Tools->Internet Options->Delete Files. Make sure you check the box for "Delete All Offline Content".

You can set caching in IE at Tools->Internet Options->Settings. It should be set to check for newer versions "Automatically".

To clear the cache in Netscape, Edit->Preferences->Advanced->Cache and choose "Clear Disk Cache Now" and Page in cache is compared to page on network "Once Per Session" or "Every Time".

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How do I enable cookies on my Internet browser?

For Internet Explorer:

  1. Go to Tools on the menu bar of IE.
  2. Select Internet Options
  3. Select the Privacy Tab
  4. Under "Sites" at the bottom of the Privacy tab, select the Edit button.
  5. Type the complete URL to your ANGEL instance in the Address of Web Site: textbox.
    1. YU: https://yu.elearning.yu.edu (including Wurzwieler, Azrieli, REITS)
    2. Cardozo: https://cardozo.elearning.yu.edu 
  6. Click Allow.
  7. Click Ok.
  8. Click Ok.

For Netscape:

  1. Go to Edit on the menu bar of Netscape.
  2. Select Preferences.
  3. From the Category area select Privacy & Security.
  4. Click on Cookies.
  5. Click 'Enable cookies based on privacy settings'
  6. Click the View button.
  7. In the Privacy Settings dialog box, select Medium (default for Netscape).
  8. Click Ok.
  9. Click Ok.

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Can I sync my PDA with ANGEL?

To synchronize your PDA with ANGEL, perform the following steps:

Note: This task requires the use of the AvantGo software available at http://www.avantgo.com/.

  1. Log into ANGEL.
  2. Click Preferences located under the Toolbox subheading.
  3. Click PDA Agent
  4. Select which school items, personal items, course and group items you want to synchronize and the detail you want to include.
  5. Click Save
     
  6. Click the 'AvantGo channel setup' hyperlink.
  7. Add a Channel Title to the Channel Title textbox.
  8. Click on the Create Channel button.

    You will be redirected to the AvantGo site.
  9. Log into AvantGo if not already logged in. Note: If you do not yet have an AvantGo account, follow the steps to create a new account before perform this step.

    The default settings for your new ANGEL channel will be displayed on the screen.
  10. Make any necessary changes to the channel properties and click Save Channel.
  11. Your ANGEL content will be synced with your PDA upon the next sync process.

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How do I delete multiple items from the Lessons Tab?

  1. Go into the course
  2. Go to the top level of Lessons tab and select Preferences.
  3. Check the check box (last option on this page) that says "Top-level Delete menu"
  4. Click Save.

You will now have a "delete" option on the top level of the Lessons Tab.

When you click it you get a multiple delete options. The last item, 'Delete Sub-Items' allows you check off all the items you wish to delete at once.

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