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Organizational Structure for Information Technology Services

To remain competitive among other leading national research universities, Yeshiva University requires a nimble and responsive information systems environment, high levels of integration among its applications as well as a reliable and cutting edge network infrastructure. High level support of academic and clinical research endeavors is also paramount to our success. To create greater efficiencies and attain a higher level of accountability,  Information Technology Services has 4 main units with Directors who report directly to Vice President Marc Milstein, the University’s Chief Information Officer.  (In addition, the Information Security Officer, Sean Cottman, reports to Mr. Milstein.)

The four areas are as follows:

  • Academic Services: technical support for Academic Computing, Multimedia, the Help Desk, and Desktop Support.  The director is Tom Oleszczuk, Ph.D.
  • Technology and Network Operations: University-wide Networks, Security Administration and E-Mail Services.  The director is Tom H. Karson, MD, who is also the Deputy CIO.
  • Central and Administrative Systems: Computer Operations, Servers, Financial Applications Support, and the Student Information System (Banner). The director is Mr. Terry Every.
  • Research Computing: technical and consultative support for University researchers.  The director is Tom H. Karson, MD, who is also the Deputy CIO.

 

 


ITS System and Network Status Blog

Mainframe Outage - 7/28/09 - 5:25PM - RESOLVED

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This issue has been resolved. The Mainframe system is now available.

If you are still experiencing issues with the mainframe, please feel free to contact the Help Desk at 212-960-5294 or #6123.

Thanks very much

The Mainframe System is currently unavailable due to an unexpected outage.

We are aware of this issue and are working quickly to resolve it.

Thank you for your patience during this time.

Posted by Jim Maron at 7/28/2009 5:41 PM

AECOM Web Server Maintenance - 7/28/09 - 5:30PM

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The following Windows 2K3 are scheduled to be briefly offline on Wednesday, July 28 at 5:30 PM

• Aecom Web
• Web Domain
 
The servers need to be rebooted for a corrective action.  We apologize for any inconvenience and expect to have the services back on line shortly thereafter.
 
If you have any questions or concerns, please contact the Help Desk at #6123.

Thank you

 

Posted by Jim Maron at 7/28/2009 5:07 PM

Einstein Network Maintenance - 7/28/09 - 7-9PM

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IMPORTANT INFORMATION

The Einstein network will be unavailable Tuesday, July 28, 2009, from 7:00 PM EST until 9:00 PM EST.

 

Internet connections on the Resnick Campus are scheduled for network maintenance.


During this period, you may experience intermittent connectivity.

We apologize for any inconvenience and appreciate your understanding and patience.

Posted by Jim Maron at 7/28/2009 1:33 PM

Einstein Email Issue is RESOLVED

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The Einstein Email problem caused by the LDAP server outage has been resolved.

If you are still having trouble with your Email, please contact the Help Desk at #6123 or 212-960-5294.

Your patience and cooperation during this time was greatly appreciated.

Last Edited by Jim Maron at 7/20/2009 7:45 PM

Einstein Network Trouble - 7/16/09 - 4PM

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Please be advised that the Einstein Network is experiencing technical difficulties resulting in interruptions in service.

This affects outgoing email and accessing websites outside of the Einstein system.

The ITS department is aware of the situation and is working to resolve it as quickly as possible.

We apologize for any inconvenience this may cause and greatly appreciate your patience.

Posted by Jim Maron at 7/16/2009 4:47 PM
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