Organizational Structure for Information Technology Services

To remain competitive among other leading national research universities, Yeshiva University requires a nimble and responsive information systems environment, high levels of integration among its applications as well as a reliable and cutting edge network infrastructure. High level support of academic and clinical research endeavors is also paramount to our success. To create greater efficiencies and attain a higher level of accountability,  Information Technology Services has 4 main units with Directors who report directly to Vice President Marc Milstein, the University’s Chief Information Officer.  (In addition, the Information Security Officer, Sean Cottman, reports to Mr. Milstein.)

The four areas are as follows:

  • Academic Services: technical support for Academic Computing, Multimedia, the Help Desk, and Desktop Support.  The director is Tom Oleszczuk, Ph.D.
  • Technology and Network Operations: University-wide Networks, Security Administration and E-Mail Services.  The director is Tom H. Karson, MD, who is also the Deputy CIO.
  • Central and Administrative Systems: Computer Operations, Servers, Financial Applications Support, and the Student Information System (Banner). The director is Mr. Terry Every.
  • Research Computing: technical and consultative support for University researchers.  The director is Tom H. Karson, MD, who is also the Deputy CIO.

 

 


ITS System and Network Status Blog

YULIS Library Catalog Maintenance - 5/21 to 5/26 (Completed)

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Please note that Yeshiva University’s YULIS Library Catalog will be unavailable from Thursday, May 21st, 5:30 PM to Tuesday, May 26th, 8:00 p.m.

The system is undergoing an upgrade and will not be accessable during this period.

We apologize for any incovenience this may cause.

Please contact the Helpdesk at helpdesk@yu.edu or via phone from any YU campus by dialing #6123 if you have any questions.

Brief Internet Maintenance - 5/19/09 - 11:00-11:30pm (Completed)

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NYSERNET, one of the universities internet service providers, will be performing maintenance on their equipment tonight at 11:00.

We expect service to be restored by 11:30pm.

We apologize for this inconvenience.

 

Internet Slowness Issue Resolved - 5/19/09

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The internet connection issue from 5/18/09 has been resolved for all campuses.

If you are still experiencing slowness or a loss of connectivity, please contact the Help Desk by dialing #6123 or 212-960-5294.

Thank you very much

Internet Connection Slow - 5/18/09

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We are experiencing Internet connection issues on all campuses.  We are working with our Internet Service Providers to resolve this as soon as possible.

We apologize for any inconvenience this may cause.

YUMS Maintenance - 5/10/09 1pm-2pm

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IMPORTANT INFORMATION

 

We will be performing maintenance on the YUMS email system on Sunday, May 10 from 1:00 am until 2:00 am. For this hour YUMS will be unavailable but all incoming mail will be held and delivered as soon as the system is restored to standard operation.

We understand that any interruption in service can cause problems but we have scheduled this for a time that will impact the minimum number of people.

Please feel free to contact me the Help Desk at #6123 or 212-960-5294 if you have any questions.

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