Organizational Structure for Information Technology Services

To remain competitive among other leading national research universities, Yeshiva University requires a nimble and responsive information systems environment, high levels of integration among its applications as well as a reliable and cutting edge network infrastructure. High level support of academic and clinical research endeavors is also paramount to our success. To create greater efficiencies and attain a higher level of accountability,  Information Technology Services has 4 main units with Directors who report directly to Vice President Marc Milstein, the University’s Chief Information Officer.  (In addition, the Information Security Officer, Sean Cottman, reports to Mr. Milstein.)

The four areas are as follows:

  • Academic Services: technical support for Academic Computing, Multimedia, the Help Desk, and Desktop Support.  The director is Tom Oleszczuk, Ph.D.
  • Technology and Network Operations: University-wide Networks, Security Administration and E-Mail Services.  The director is Tom H. Karson, MD, who is also the Deputy CIO.
  • Central and Administrative Systems: Computer Operations, Servers, Financial Applications Support, and the Student Information System (Banner). The director is Mr. Terry Every.
  • Research Computing: technical and consultative support for University researchers.  The director is Tom H. Karson, MD, who is also the Deputy CIO.

 

 


ITS System and Network Status Blog

Emergency maintenance will be performed on the YUMS Mail System today, Friday,3/20, at 2 30 p.m.

(Maintenance) Permanent link

 

Please note that necessary emergency maintenance will be performed on the YUMS Mail System today, Friday, 3/20 at 2 30 p.m.   Note that this will only affect users whose names begin with the following letters   E, M, P, Q, R, 

Jacada Maintenance 3/19/09 5:30-6:00

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The Jacada system will be not be available on 3/19/2009 from 5:30 PM for approximately 20 minutes.                      

The system is being shut down so that the server group can apply security maintenance to the servers.                            

We apologize for the inconvenience.

Exchange Server Maintenance 3/16/09 6-7pm

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 On Wednesday, March 16th starting at 6:00 pm for 60 minutes the Exchange system will be inaccessible due to server maintenance.
 
If you are receiving this email your mailbox resides on the affected Exchange system.
During this outage, the following services will be unavailable:

• Exchange (Outlook/Entourage) Mail - unavailable to users with mailboxes on the affected database.
• Outlook Web Access (Web-mail) - unavailable to users with mailboxes on the affected database.
 
During this time you may continue to work off-line in cached mode in Outlook; however, Outlook Web Access (OWA) will not be available.

Any email sent by you during maintenance will automatically be placed in your local outbox until the maintenance has been completed and you are reconnected to the Exchange system. Once the Exchange system is back in service and you are connected, any emails in your Outbox will be automatically sent.
 
Any pending incoming email addressed to you during maintenance will be received, routed and automatically delivered to you once the Exchange system is back on-line.
 
No mail will be lost
 
Thank you for your cooperation.

SERVER MAINTENANCE - WEDNESDAY, MARCH 11TH

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Please note that due to necessary maintenance, the following servers will not be available Wednesday, March 11th, from 6:00 p.m. through 10:00 p.m.:

 

·         WEB

·         Password Reset System

·         Blackberry Server

·         Banner

·         Job Posting

·         Alert Find

·         Track-It Test Server

·         ORACLE Monitoring Server

·         EMAS

·         Resource Allocation

·         Kronos

·         Class Climate Server

·         Resource Allocation

·         MicroMain

·         Neotrak

·         ANGEL (Domain Controller)

·         ANGEL TEST

·         JACADA TEST

·         INFOED

·         SUNRISE (Einstein)

·         Food Services TEST

·         Terminal Services

·         R25

·         HIGHERMARKET TEST

 

We apologize for any inconvenience this may cause.

 

Contact the Helpdesk if you have questions or need assistance.  Thank you.

Mainframe Maintenance 3/5/09 - 5:30pm thru 6:00pm

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The mainframe system will not be available on 3/5/2009 from 5:30 P.M. 
for approximately 20 minutes. This is being done to apply maintenance 
to the system.                                                        

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