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Organizational Structure for Information Technology Services

To remain competitive among other leading national research universities, Yeshiva University requires a nimble and responsive information systems environment, high levels of integration among its applications as well as a reliable and cutting edge network infrastructure. High level support of academic and clinical research endeavors is also paramount to our success. To create greater efficiencies and attain a higher level of accountability,  Information Technology Services has 4 main units with Directors who report directly to Vice President Marc Milstein, the University’s Chief Information Officer.  (In addition, the Information Security Officer, Sean Cottman, reports to Mr. Milstein.)

The four areas are as follows:

  • Academic Services: technical support for Academic Computing, Multimedia, the Help Desk, and Desktop Support.  The director is Tom Oleszczuk, Ph.D.
  • Technology and Network Operations: University-wide Networks, Security Administration and E-Mail Services.  The director is Tom H. Karson, MD, who is also the Deputy CIO.
  • Central and Administrative Systems: Computer Operations, Servers, Financial Applications Support, and the Student Information System (Banner). The director is Mr. Terry Every.
  • Research Computing: technical and consultative support for University researchers.  The director is Tom H. Karson, MD, who is also the Deputy CIO.

 

 


ITS System and Network Status Blog

Web Services Maintenance 3/27/08

 Permanent link

3/27/2008:
(Completed 3/27/2008)

The Yeshiva University web site will be unavailable starting at 5:30 p.m. on Thursday, March 27th, because of essential maintenance and upgrades. This scheduled downtime is anticipated to last 2 hours.   If you are visiting yu.edu during this time, you will be redirected to a temporary web page.

Note: some applications that are linked to the web site, like the University’s course management package ANGEL, will still be available but to access them, you will need to type in the location in the location box at the top of your browser.  For example, the location of YU ANGEL is https://yu.elearning.yu.edu; Cardozo’s ANGEL location is  https://cardozo.elearning.yu.edu.   For easier use, we recommend that prior to Thursday afternoon you “bookmark” this and other such server-based applications accessible on the Web.  If you have any questions about creating such bookmarks, please contact the Help Desk at helpdesk@yu.edu or 212-960-5294.

Also, YUMS email delivery and receipt will continue during the 2-hour Web downtime (and can be accessed if you use Outlook or another package).  The Einstein web site will be unaffected as well.

Posted by Emerson Ally at 3/27/2008 10:00 AM

Microsoft Security Updates 3/19/08

 Permanent link

3/19/2008:
(Completed 3/19/2008)

Blackberry Server
We are planning to install routine, but critical Microsoft Security Updates at 6PM.
We expect this service to be brief and expect to have the system fully online again at approximately 8:00PM.

Posted by Emerson Ally at 3/19/2008 10:00 AM

YUMS Email Issue 3/17/08

 Permanent link

3/17/2008:
(Resolved 3/17/2008)

The YUMS e-mail server has been restored.
E-mail that was backlogged has been delivered.

Posted by Emerson Ally at 3/17/2008 10:00 AM

YUMS Email Issue 3/14/08

 Permanent link

3/17/2008:
(Reported 3/14/2008, Resolved 3/17/2008)

The YUMS e-mail server is currently returning a "Server Error" error message when users are trying to login in.
Please use the following link to Login to the YUMS server:
https://yums.yu.edu/src/login.php

Posted by Emerson Ally at 3/14/2008 10:00 AM

Schottenstein Hardware Upgrade - 3/3/08

 Permanent link

03/03/2008
(Completed 03/11/2008) 

Tuesday, March 11th, a  Hardware  upgrade will be performed which will affect the Schottenstein Cultural Center on the Beren Campus and 116 Laurel Hill Terrace on the Wilf Campus. The maintenance will begin at 8:00pm and is expected to take 2 hours. There will be internet outage and communication between machines within the University will be affected. Email service will be affected as well.

Posted by Emerson Ally at 3/3/2008 10:30 AM
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