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Organizational Structure for Information Technology Services

To remain competitive among other leading national research universities, Yeshiva University requires a nimble and responsive information systems environment, high levels of integration among its applications as well as a reliable and cutting edge network infrastructure. High level support of academic and clinical research endeavors is also paramount to our success. To create greater efficiencies and attain a higher level of accountability,  Information Technology Services has 4 main units with Directors who report directly to Vice President Marc Milstein, the University’s Chief Information Officer.  (In addition, the Information Security Officer, Sean Cottman, reports to Mr. Milstein.)

The four areas are as follows:

  • Academic Services: technical support for Academic Computing, Multimedia, the Help Desk, and Desktop Support.  The director is Tom Oleszczuk, Ph.D.
  • Technology and Network Operations: University-wide Networks, Security Administration and E-Mail Services.  The director is Tom H. Karson, MD, who is also the Deputy CIO.
  • Central and Administrative Systems: Computer Operations, Servers, Financial Applications Support, and the Student Information System (Banner). The director is Mr. Terry Every.
  • Research Computing: technical and consultative support for University researchers.  The director is Tom H. Karson, MD, who is also the Deputy CIO.

 

 


ITS System and Network Status Blog

PROS Maintenance from 4-6 PM

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The PROS system will not be unavailable today 12/31/2008 after 4:00 PM for approximately 2 hours.

We need to do maintenance to the system.  

Posted by Jim Maron at 12/31/2008 4:15 PM

Banner Performance Issues - 12/18/08

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We are currently experiencing performance issues with our Banner servers.

We are aware of these issues and are working to correct it as soon as possible.

We apologize for any inconvenience this may cause.  Feel free to contact the Helpdesk if you have any questions or need assistance.

Posted by Joe Rodriguez at 12/18/2008 2:30 PM

Banner Maintenance 12/5/08 - 3:30pm

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IMPORTANT INFORMATION

In an effort to improve performance on the BANNER server, we will be

doing some important maintenance tomorrow, Friday, December 5 at 3PM.

BANNER and all related services, including transcripts, MS ACCESS,

Marketplace, On-Line Giving, etc will be unavailable for about 30

minutes.

 

Everything should be up by 3:30PM.

 

We apologize for any inconvenience this may cause.

Last Edited by Jim Maron at 12/5/2008 11:54 AM

Network service has been restored - 12/4/08 - 4:30pm

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Normal network service has been restored.  Verizon fixed the problem at about 16:30 and since then we’ve been closely monitoring it to ensure it is stable. Verizon will also be monitoring the circuit for the next 24 hours.

Last Edited by Jim Maron at 12/4/2008 5:29 PM

Network Outage Friday, 12/5/08, 1 - 2 AM

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In order to perform required network maintenance, there will be a partial network outage early Friday morning, December 5, beginning at 1AM and continuing until approximately 2AM.  During the maintenance some network services will be down entirely and other services may be available in a limited fashion (e.g., email, Internet access, wireless access).  Some satellite areas of the network will have no connectivity at all and others may experience slowness or short outages.

We understand that any network outage is inconvenient and we try our best to minimize the number and duration of outages. Your patience with this required maintenance is appreciated.

Posted by Jim Maron at 12/4/2008 9:14 AM
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