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Organizational Structure for Information Technology Services

To remain competitive among other leading national research universities, Yeshiva University requires a nimble and responsive information systems environment, high levels of integration among its applications as well as a reliable and cutting edge network infrastructure. High level support of academic and clinical research endeavors is also paramount to our success. To create greater efficiencies and attain a higher level of accountability,  Information Technology Services has 4 main units with Directors who report directly to Vice President Marc Milstein, the University’s Chief Information Officer.  (In addition, the Information Security Officer, Sean Cottman, reports to Mr. Milstein.)

The four areas are as follows:

  • Academic Services: technical support for Academic Computing, Multimedia, the Help Desk, and Desktop Support.  The director is Tom Oleszczuk, Ph.D.
  • Technology and Network Operations: University-wide Networks, Security Administration and E-Mail Services.  The director is Tom H. Karson, MD, who is also the Deputy CIO.
  • Central and Administrative Systems: Computer Operations, Servers, Financial Applications Support, and the Student Information System (Banner). The director is Mr. Terry Every.
  • Research Computing: technical and consultative support for University researchers.  The director is Tom H. Karson, MD, who is also the Deputy CIO.

 

 


ITS System and Network Status Blog

IMPRINT Server Maintenance - 6/23/09 - 5:30 (RESOLVED)

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THIS ISSUE HAS BEEN RESOLVED

Please be advised that the IMPRINT server is scheduled for security maintenance on Tuesday, June 23 at approximately 5:30PM. We are planning to install routine, but critical Microsoft Security Updates. The IMPRINT server will not be available during this time.

We expect this interruption of service to be brief and expect to have the system on line again at approximately 6:00PM.

We apologize for any inconvenience this may cause. Thank you.

　

Last Edited by Jim Maron at 7/8/2009 10:43 AM

INFOED Maintenance 6/18/09 - 5:30pm to 6pm (RESOLVED)

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THIS ISSUE HAS BEEN RESOLVED

IMPORTANT INFORMATION!

 

 

The INFOED server is scheduled for security maintenance on Thursday, June 18th at approximately 5:30PM.

 

We are planning to install routine, but critical Microsoft Security Updates. The INFOED server will not be available at this time. 

 

We expect this interruption of service to be brief and expect to have the system on line again at approximately 6:00PM.

 

We apologize for any inconvenience.

 

Thank you.

 

 

Last Edited by Jim Maron at 7/8/2009 10:42 AM

E-MASPRO Maintenance - 6/18/09 - 6pm to 6:30pm (RESOLVED)

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THIS ISSUE HAS BEEN RESOLVED

IMPORTANT INFORMATION!

Please be advised: 

 

The E-MASPRO servers are scheduled for security maintenance on Thursday, June 18th at 6:00PM. We are planning to install routine, but critical Microsoft Security Updates. 

 

The servers will not be available at this time. We expect this interruption of service to be brief and expect to have the system on line again at 6:30PM.

 

We apologize for any inconvenience.

 

Last Edited by Jim Maron at 7/8/2009 10:40 AM

AECOM Web Server Maintenance - 6/18/09 5:30pm

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IMPORTANT INFORMATION

 

The following Windows 2K3 floor data center servers located on the 14th Floor are scheduled to be briefly offline due to the installation of critical Microsoft Security Updates on Thursday, June 18th, at 5:30 PM:

 

·       Aecom Web

·       Web Domain

·       RIT Domain

 

We apologize for any inconvenience and expect to have the services back on line shortly thereafter.

 

If you have any questions or concerns, please contact the Help Desk.

 

Thank you.

 

 

Posted by Jim Maron at 6/18/2009 9:44 AM

DFS Outage - Valise - 6/17/09 9am (Resolved)

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This Issue has been resolved.

If you are still having difficulty accessing your DFS, please call the Help Desk at #6123 or 212-960-5294

Thanks very much

 

 

The Valise Server is currently experiencing a service outage.

This means that any files saved on a Departmental File Server (DFS) will be temporarily inaccessible.

ITS is aware of the issue and is working quickly to resolve it.

Thanks you for your patients.

 

Posted by Jim Maron at 6/17/2009 9:46 AM
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