Organizational Structure for Information Technology Services

To remain competitive among other leading national research universities, Yeshiva University requires a nimble and responsive information systems environment, high levels of integration among its applications as well as a reliable and cutting edge network infrastructure. High level support of academic and clinical research endeavors is also paramount to our success. To create greater efficiencies and attain a higher level of accountability,  Information Technology Services has 4 main units with Directors who report directly to Vice President Marc Milstein, the University’s Chief Information Officer.  (In addition, the Information Security Officer, Sean Cottman, reports to Mr. Milstein.)

The four areas are as follows:

  • Academic Services: technical support for Academic Computing, Multimedia, the Help Desk, and Desktop Support.  The director is Tom Oleszczuk, Ph.D.
  • Technology and Network Operations: University-wide Networks, Security Administration and E-Mail Services.  The director is Tom H. Karson, MD, who is also the Deputy CIO.
  • Central and Administrative Systems: Computer Operations, Servers, Financial Applications Support, and the Student Information System (Banner). The director is Mr. Terry Every.
  • Research Computing: technical and consultative support for University researchers.  The director is Tom H. Karson, MD, who is also the Deputy CIO.

 

 


ITS System and Network Status Blog

Jacada Maintenance - 4/30 at 5:30

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IMPORTANT INFORMATION

 

The Jacada 1, 2, Zoila, Sasha Servers will be shutting down for system maintenance/security updates on Thursday, April 30 at 5:30PM. We expect to have the services back on line and available shortly thereafter.  

 We apologize for any inconvenience this may cause.

Please contact the Helpdesk if you have any questions or need assistance.  Thank you.

DFS Maintenance - 4/30 at 5:30-6:30

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IMPORTANT INFORMATION!

 

The Admissions server will be shutting down for system maintenance/security updates on Thursday, April 30 at 5:30PM to 6:30 PM. We expect to have the services back on line and available shortly thereafter.  

 

We apologize for any inconvenience this may cause.

 

Please contact the Helpdesk if you have any questions or need assistance.  Thank you.

 

 

Banner Outage - 4/29/09 - 5:30pm

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IMPORTANT INFORMATION

 

 

The Banner Web, Tsfarm1, Tsfarm2, Tsfarm3, R25, Touchnet, kimchi, Cali, Elrond and Banner Forms Servers require a reboot to finalize the installation of Microsoft Critical Security Updates. We have scheduled these servers for a restart on Wednesday, April 29 at approximately 5:30PM. Please notify your admins accordingly. 

 

We apologize for any inconvenience this may cause.

 

Please contact the Helpdesk if you have any questions or need assistance.  Thank you.

 

 

DNS Server Outage - Internet Access Affected - 4/27/09

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We are currently experiencing trouble with our DNS servers on the Einstein campus.  This outage impacts our ability to access the internet.

We are aware of this issue and are working to resolve this as soon as possible.

Einstein Network Outage - 4/22/09

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Beginning at approximately 10:15 a.m., the Einstein campus has been experiencing connectivity issues with the network.  Users are unable to connect to the internet.

We apologize for any incovenience this has caused and are working to resolve this as soon as possible.

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