Organizational Structure for Information Technology Services

To remain competitive among other leading national research universities, Yeshiva University requires a nimble and responsive information systems environment, high levels of integration among its applications as well as a reliable and cutting edge network infrastructure. High level support of academic and clinical research endeavors is also paramount to our success. To create greater efficiencies and attain a higher level of accountability,  Information Technology Services has 4 main units with Directors who report directly to Vice President Marc Milstein, the University’s Chief Information Officer.  (In addition, the Information Security Officer, Sean Cottman, reports to Mr. Milstein.)

The four areas are as follows:

  • Academic Services: technical support for Academic Computing, Multimedia, the Help Desk, and Desktop Support.  The director is Tom Oleszczuk, Ph.D.
  • Technology and Network Operations: University-wide Networks, Security Administration and E-Mail Services.  The director is Tom H. Karson, MD, who is also the Deputy CIO.
  • Central and Administrative Systems: Computer Operations, Servers, Financial Applications Support, and the Student Information System (Banner). The director is Mr. Terry Every.
  • Research Computing: technical and consultative support for University researchers.  The director is Tom H. Karson, MD, who is also the Deputy CIO.

 

 


ITS System and Network Status Blog

Network Upgrade - 4/29/08

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04/29/2008:
(Completed 04/29/2008)


The connection to the public Internet serving the Manhattan campuses of the university will be upgraded Tuesday evening, April 29, at or about 10:00 pm. The purpose of the upgrade is to improve Internet access speed. A momentary slow down or interruption of Internet access may occur on all campuses around 10:00 pm but a long outage is not expected.

We realize that any Internet interruption is undesirable and have planned Tuesday evening’s procedure carefully to minimize the disruption.

Network Upgrade - 4/15/08

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04/15/2008:
(Rescheduled and Completed 04/16/2008)

April 16th from approximately 10PM until 1AM Thursday, users may experience slow response accessing the Internet due to increased congestion as traffic is rerouted while an upgrade is performed.  Short periods of a complete Internet outage are a possibility.  Intra- and inter-campus communications will not be affected.

Efforts will be made to keep disruptions to a minimum, and your cooperation during this service upgrade is appreciated.

Network Upgrade - 4/9/08

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04/09/2008:
(Completed, 04/09/2008)

As a part of an effort to upgrade the capacity of the University’s connections to the Internet, this Wednesday, April 9th from approximately 10PM until 1AM Thursday, users may experience increased congestion and a degradation of service to and from the Internet as traffic is rerouted while an upgrade is performed.  Short periods of a complete Internet outage are a possibility.  Intra- and inter-campus communications will not be affected.

Efforts will be made to keep any required disruptions to a minimum, and your cooperation during this service upgrade is appreciated.

Web Services Maintenance 3/27/08

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3/27/2008:
(Completed 3/27/2008)

The Yeshiva University web site will be unavailable starting at 5:30 p.m. on Thursday, March 27th, because of essential maintenance and upgrades. This scheduled downtime is anticipated to last 2 hours.   If you are visiting yu.edu during this time, you will be redirected to a temporary web page.

Note: some applications that are linked to the web site, like the University’s course management package ANGEL, will still be available but to access them, you will need to type in the location in the location box at the top of your browser.  For example, the location of YU ANGEL is https://yu.elearning.yu.edu; Cardozo’s ANGEL location is  https://cardozo.elearning.yu.edu.   For easier use, we recommend that prior to Thursday afternoon you “bookmark” this and other such server-based applications accessible on the Web.  If you have any questions about creating such bookmarks, please contact the Help Desk at helpdesk@yu.edu or 212-960-5294.

Also, YUMS email delivery and receipt will continue during the 2-hour Web downtime (and can be accessed if you use Outlook or another package).  The Einstein web site will be unaffected as well.

Microsoft Security Updates 3/19/08

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3/19/2008:
(Completed 3/19/2008)

Blackberry Server
We are planning to install routine, but critical Microsoft Security Updates at 6PM.
We expect this service to be brief and expect to have the system fully online again at approximately 8:00PM.

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