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Organizational Structure for Information Technology Services

To remain competitive among other leading national research universities, Yeshiva University requires a nimble and responsive information systems environment, high levels of integration among its applications as well as a reliable and cutting edge network infrastructure. High level support of academic and clinical research endeavors is also paramount to our success. To create greater efficiencies and attain a higher level of accountability,  Information Technology Services has 4 main units with Directors who report directly to Vice President Marc Milstein, the University’s Chief Information Officer.  (In addition, the Information Security Officer, Sean Cottman, reports to Mr. Milstein.)

The four areas are as follows:

  • Academic Services: technical support for Academic Computing, Multimedia, the Help Desk, and Desktop Support.  The director is Tom Oleszczuk, Ph.D.
  • Technology and Network Operations: University-wide Networks, Security Administration and E-Mail Services.  The director is Tom H. Karson, MD, who is also the Deputy CIO.
  • Central and Administrative Systems: Computer Operations, Servers, Financial Applications Support, and the Student Information System (Banner). The director is Mr. Terry Every.
  • Research Computing: technical and consultative support for University researchers.  The director is Tom H. Karson, MD, who is also the Deputy CIO.

 

 


ITS System and Network Status Blog

Terminal Services Maintenance 2/12/09 5:30pm

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We will be doing the cutover for TSFARM3 this afternoon after 5:30PM. There will be a brief interruption only on TSFARM3.

Thank You

Posted by Jim Maron at 2/12/2009 4:41 PM

Terminal Services Maintenance 2/11/09 5:30pm

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IMPORTANT INFORMATION

 

We will be virtualizing TSFARM3 to VI3 today February 11, 2009 @ 5:30PM. Terminal Services will still be running. Cutover will be done the next day in the morning before 9AM with a minor disruption only on TSFARM3.

Also There will be a slight interruption to TSFARM1 only this afternoon @ 5:30PM for the cutover from Physical to Virtual.

Last Edited by Jim Maron at 2/11/2009 5:29 PM

Terminal Services Banner Server Maintenance - 2/10/09

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We will be virtualizing TSFARM1 to VI3 today February 10, 2009 @ 5:30PM.  Terminal Services will be stopped so that the network connections can be routed to the two available TSFARMs.  We expect to have TSFARM1 back online before 9AM the next day.

Please contact the Helpdesk at (212) 960-5294 or via e-mail at helpdesk@yu.edu if you have any questions or need assistance.

Last Edited by Edwin Malave at 2/18/2009 5:14 PM

Exchange Maintenance - 2/5/09 6-7pm

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On Thursday, February 5th starting at 6:00 pm for 60 minutes the Exchange system will be inaccessible due to server maintenance.
 
If you are receiving this email your mailbox resides on the affected Exchange system.
During this outage, the following services will be unavailable:

• Exchange (Outlook) Mail - unavailable to users with mailboxes on the affected database.
• Outlook Web Access (Web-mail) - unavailable to users with mailboxes on the affected database.
 
During this time you may continue to work off-line in cached mode in Outlook; however, Outlook Web Access (OWA) will not be available.

Any email sent by you during maintenance will automatically be placed in your local outbox until the maintenance has been completed and you are reconnected to the Exchange system. Once the Exchange system is back in service and you are connected, any emails in your Outbox will be automatically sent.
 
Any pending incoming email addressed to you during maintenance will be received, routed and automatically delivered to you once the Exchange system is back on-line.
 
No mail will be lost.
 
Thank you for your cooperation.

 

Posted by Joe Rodriguez at 2/4/2009 5:57 PM

TEST DATABASES DOWN AT 6 P.M.

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We apologize for the short notice but due to necessary maintenance, all TEST databases (goblin, ghost, YUTEST, prodclone1, prodclone2, etc) will be unavailable this evening from 6:00 p.m. until 7:00 p.m.

Feel free to contact the Helpdesk at (212) 960-5294 or via e-mail at helpdesk@yu.edu if you have questions or need assistance.

Last Edited by Joe Rodriguez at 2/4/2009 5:53 PM
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