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When you first turn on your computer you may receive a message indicating that there are Microsoft Updates available for your machine. You will be presented with a choice to install now or be reminded later. It is advisable to shut down all open programs and click "Install Now".
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On some machines you may receive a box with the message "Do you want to run and install Microsoft Update?" Choose "Yes".
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When the Microsoft Update screen appears, click "Scan for Updates". Always do this first.
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On the left of the screen, after you run the scan, you will be presented with three categories of updates:
- Critical Updates
- General Updates
- Driver Updates
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Click the box to the left of "Critical Updates and Service Packs".
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A list of critical updates will appear. Look for any items which must be installed separately. Click one item of this kind. Microsoft Update will install this first. A dialogue will appear indicating you must restart your computer. Click "OK".
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After restarting, follow the same procedure to install the remaining updates. Updates which do not need to be installed separately can be installed all at once.
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REMEMBER
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Be sure to install all critical updates.
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You may have to run Microsoft Update a few times to get all the updates, as there are times when all updates cannot be installed at once.
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Keep running Microsoft Update and rebooting until you have no more critical updates to install.
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PITFALLS YOU MAY ENCOUNTER
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After installing a service pack, the next scan may show more critical updates than the original scan. This is not unusual.
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Some computers have difficulty restarting Windows after a Microsoft Update is installed. Make sure you have given the computer sufficient time to restart.
If your computer hangs, press Ctrl, Alt, and Delete. A dialogue box will appear. Click "Restart Computer".
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Once the computer has restarted, follow the guidelines for running Microsoft Update again. Repeat this procedure until all critical updates are installed.
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